Rocket Insights / DEPT
Agency Work
Rocket Insights, now part of DEPT, is a full-service product agency specializing in custom software development, design, and technology solutions for clients across various industries.
Agency work can often be a bit opaque. Here's a glimpse into some of the projects I've been part of. Please note that due to confidentiality agreements, specific details may be limited. I've been fortunate to be at a great agency that has put me in challenging positions to grow over the last six years. I've seen enough projects to learn the common factors that lead to success or failure, and I'm excited to continue applying these insights to new projects.
The bulk of my work has centered around engineering management, technical team leadership, architecting backend systems, client interactions, culture initiatives, and server consulting. From an engineering perspective, I've specialized in Ruby on Rails servers, transaction performance, APIs, databases, and rapidly prototyping features for clients during sprints. When leading a team, I often step back from coding to focus on empowering engineers to excel. This includes pair programming, leading agile ceremonies, architecting systems, or handling client communication.
Beyond my technical work and leadership, I've been part of several culture initiatives at DEPT. I've hosted "Show and Tells," a series highlighting employees' interests and hobbies outside of work, for over a year. I host our Engineering All Hands meetings, Lunch and Learns, trivia events, manage our popular Watercooler channel, run book clubs, participate in company-wide meetings, and strive to be a positive, public-facing presence. Remote culture is great, but it can feel isolating over time. I love bringing people together from the comfort of their homes.
Agency Work
Rocket Insights, now part of DEPT, is a full-service product agency specializing in custom software development, design, and technology solutions for clients across various industries.
Higher Education Technology
Liaison International provides admissions management and enrollment marketing solutions to higher education institutions, streamlining the application process for students and simplifying admissions workflows for schools.
Coding Bootcamp
The Firehose Project is an online coding bootcamp offering immersive programs in web development, particularly in Ruby on Rails, providing mentorship and real-world projects. I attended the bootcamp and was offered a mentor job after finishing. I've taught several students online as well as in person at Harvard Business School. Both have been instrumental in how I think about instruction.
Leadership Achievements
Achieved outstanding Peakon engagement scores with a 9.8 rating, maintained zero team turnover, and implemented excellent hiring practices. Recognized for having some of the highest-rated employees in the global company. My manager and the head of software engineering have called management my 'superpower.'
Cultural Initiatives
Hosted trivia nights and events centered around employees, including highly attended sessions highlighting employee hobbies and interests that ran for a full year. Managed the watercooler channel, lunch and learns, Engineering All Hands meetings, book club, and game club—always jumping on opportunities to make work life more enjoyable for everyone.
Process Improvements
Developed custom internal tools for employee and organizational management, time logging, staffing allocation, and GitHub security. Managed our global GitHub tool, including custom tooling for validating employee repository access with automated emails and notifications. Built internal platforms for tracking employee skills, project history, portfolios, GitHub links, and resume building for quick client sharing.
Consumer Products
UPPAbaby designs innovative, high-quality strollers and baby products. I worked for years on their server, highlighted by a 50% reduction in server working times through server profiling & performance refactoring. Trusted for everything from internal hiring to product suggestions.
Mobile Application
BarGlance is a mobile application that helps users discover local bars and nightlife spots. I led the engineering team in an AI ideation sprint, then built the backend features with a mobile engineer. We're building innovative solutions backed by AI, realtime occupancy metrics, and user engagement.
Cultural Institution
The Crystal Bridges Museum of American Art offers a world-class collection of American art with a focus on holistic health. I worked with our team on a Discovery Phase & feature ideation with a mission to get people to view the campus as one entitiy instead of disparate entities.
Healthcare Research
PD Movement Lab focuses on research and innovative therapies for Parkinson’s disease. I've worked with the client as an team and technical lead, backend engineer, and account owner.
Educational Platform
MIT Horizon is an initiative by the Massachusetts Institute of Technology that provides in-depth resources on emerging technologies. Working with MIT has been a delight, as we shipped several integral features ranging from better learning paths to integration with the Department of Defense.
E-commerce / Child Development
Lovevery creates developmental play products and subscriptions for babies and toddlers. I worked with them around holiday shopping crunch time to launch their new subscription platform in new regions and languages.
Online Marketplace
ezCater is an online marketplace for business catering. I worked with their team on a dynamic menu intake system, parsing a multitude of different menu formats into one programmatically dependable intake form. This would be a lot easier now with AI.
Non-Profit Organization
The Cleveland Browns Foundation is the charitable arm of the Cleveland Browns NFL team. I led our team as team lead, account lead, and advisor to the engineers on the project.
Mobile Application
72 Disciples is a mobile application designed to foster community and spiritual growth. I acted as team lead, backend engineer, and was even fortunate enough to go to Waltham to help the client reset their passwords onsite.
Healthcare Platform
PatientsLikeMe is an online health community where patients share their experiences, find support, and learn from others with similar conditions. I worked on the API team with several talented team members.